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Terms and conditions

1. Scope

The following terms and conditions of use apply to all orders placed through our online shop by consumers and entrepreneurs. Consumer is any natural person who concludes a legal transaction for purposes which cannot be attributed primarily to his commercial or self-employed professional activity. Entrepreneur is a natural or legal person or a partnership with legal rights which, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity. The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby objected to; they will only become part of the contract if we have expressly agreed to this.

2. Contractor, conclusion of contract

The purchase contract is concluded with xtrose Media Studio
By subsmitting the products in the online shop, we make a binding offer to conclude the contract for these items. You can first add our products to the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided for and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after sending the order, you will receive a confirmation by email. Only digital content is available for sale as software. Upon completion of the purchase, the Buyer shall have the right to use the Software through a license. The terms of the license are added to each item, in the description.

3. Contract language, contract text storage

German is the main language in the shop. Most of the other languages are translated automatically. We assume no liability for incorrect texts and descriptions. In case of doubt, the German text always applies.
Languages available for conclusion of the contract: German, English, French, Spanish, Italian, Russian
We save the contract text and send you the order data and our general terms and conditions in text form. You can view the contract text in our customer login.

4. Delivery terms

The goods offered are exclusively software. The delivery takes place exclusively digitally via the electronic route by download.

5. Payment

In our shop the following payment methods are available to you
Advance payment
If you select the payment method in advance, we will give you our bank details in separate e-mail and deliver the goods after receipt of payment.
Credit card
By placing your order, you provide your credit card details. Once you are legitimized as a legitimate cardholder, the payment transaction will be automatically executed and your card will be charged.
BillPay Direct Debit
After successful address verification and credit check in the context of the ordering process, you issue a SEPA direct debit mandate to the online provider BillPay by placing the order and we assign our claim to BillPay. BillPay will inform you about the date of the account charge (so-called prenotification). By submitting the direct debit mandate, BillPay invites your bank to initiate the payment transaction. The payment transaction will be carried out automatically and your account will be debited. The account is debited before the goods are shipped. Payment processing via BillPay is subject to the Terms and Conditions, the Terms and Conditions and the Data Protection Declaration of BillPay. Further information and the full terms and conditions of BillPay can be found in the link below.
PayPal Plus
As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment order to PayPal.
If you have chosen the PayPal payment method, you must be registered there or register and legitimize with your access data in order to be able to pay the invoice amount. The payment transaction is carried out automatically by PayPal immediately after confirmation of the payment order. Further information can be obtained during the ordering process.
Credit card via PayPal
If you have chosen the credit card payment method, you do not need to be registered with PayPal in order to pay the invoice amount. The payment transaction will be carried out by your credit card company at PayPal's request immediately after confirmation of the payment order and after your legitimation as a legitimate cardholder and will be charged to your card. Further information can be obtained during the ordering process.
Direct debit via PayPal
If you have chosen the direct debit payment method, you do not need to be registered with PayPal in order to pay the invoice amount. By confirming the payment order, you issue a direct debit mandate to PayPal. PayPal will inform you about the date of the account charge (so-called prenotification). By submitting the direct debit mandate immediately after confirmation of the payment order, PayPal invites its bank to initiate the payment transaction. The payment transaction will be executed and your account will be debited. Further information can be obtained during the ordering process.
Immediately by klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount immediately, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment order to us. Further information can be obtained during the ordering process. The payment transaction will be executed immediately afterwards by Sofort and will be debited to your account.
Giropay
After placing the order, you will be redirected to your bank's website. In order to pay the invoice amount via Giropay, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment order to us. Further information can be obtained during the ordering process. The payment transaction will be executed immediately afterwards and will be debited to your account.
Google Pay
In order to pay the invoice amount via Google Pay, you must be registered with the service provider Google, have activated the Google Pay function, legitimize yourself with your access data and confirm the payment order. The payment transaction will be carried out immediately after placing the order. Further information can be obtained during the ordering process.
Paydirekt
After placing the order, you will be redirected to the website of the online provider paydirekt. In order to be able to pay the invoice amount via paydirekt, you must have an online banking account that has been activated for participation in paydirekt, be registered there or register first, legitimize with your access data and confirm the payment order to us. Immediately after ordering, we ask paydirekt to initiate the payment transaction. The payment transaction is carried out automatically by paydirekt. Further information can be obtained during the ordering process.
Amazon Pay
During the ordering process, you will be redirected to the website of the online provider Amazon in our online shop before the completion of the ordering process. In order to complete the ordering process via Amazon and to pay the invoice amount, you must be registered there or register and legitimize with your access data. There you can choose the shipping address and payment method stored on Amazon, confirm the use of your data by Amazon and the payment order to us. You will then be redirected back to our online shop, where you can complete the ordering process. Immediately after ordering, we ask Amazon to initiate the payment transaction. The payment transaction is automatically executed by Amazon. Further information can be obtained during the ordering process.
Skrill
After placing the order, you will be redirected to the website of the online provider Skrill. In order to be able to pay the invoice amount via Skrill, you must be registered there or register first, legitimize with your access data and confirm the payment order to us. Further information can be obtained during the ordering process. The payment transaction is carried out immediately afterwards by Skrill.
SEPA Direct Debit Plus
If you have chosen the payment method SEPA Direct Debit Plus of the online provider Paymorrow, you do not need to be registered there in order to pay the invoice amount. After a successful address and credit check in the context of the ordering process, you issue a SEPA direct debit mandate to the online provider Paymorrow by placing the order and we assign our claim to Paymorrow. Paymorrow will inform you about the date of the account charge (so-called prenotification). By submitting the direct debit mandate, Paymorrow invites your bank to initiate the payment transaction. The payment transaction will be carried out automatically and your account will be debited. The account debit is made after the expiry of the withdrawal period, i.e. after return processing. In addition to our Terms and Conditions, Paymorrow's terms and conditions apply to payment processing via Paymorrow. Further details about the payment method can be found in the link below.
Purchase on account via Paymorrow
In order to be able to pay the invoice amount via the online provider Paymorrow, you do not have to be registered there. After a successful address and credit check in the context of the ordering process, we assign our claim to Paymorrow. In this case, you can only pay Paymorrow with guilt-relieving effect. In addition to our Terms and Conditions, Paymorrow's terms and conditions apply to payment processing via Paymorrow. More information about Paymorrow can be found in the link below.

6. Right of withdrawal

The offers goods are provided exclusively digitally. The right of withdrawal expires for digital content from the date of purchase in accordance with Article 356 (5) BGB. This must be confirmed by the buyer through an opt-in solution at the conclusion of the purchase.

7. Warranty and guarantees

Unless otherwise specified in the Additional Terms, the Software is provided by the respective provider. To the extent permitted by law, xtrose Media Studio disclaims all express and implied warranties, including the implied warranty of freedom of attorney and fitness for a particular purpose. xtrose Media Studio assumes no obligation in connection with the contents of the software offered by third parties. The separate terms and conditions of the respective software can be found in the respective license terms. The respective license terms are added to the items. For questions or claims, please contact the support of the respective provider.
xtrose Media Studio also expressly disclaims any warranty under the following points
  • That the software meets your requirements or is continuously uninterrupted, timely, secure and error-free.
  • That the results obtained by using the software are effective, correct or reliable.
  • The quality of the software meets your expectations or errors and defects of the software are corrected.
in particular, xtrose Media Studio disclaims all liability for any claims arising out of your use of the Software. Use is at its sole discretion and at your own risk and you are solely responsible for any damage to your computer system or any loss of data resulting from the use of the software and access to it.

8. Liability

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents as follows.
  • In case of injury to life, body or health.
  • In the event of intentional or grossly negligent breach of duty.
  • In the case of warranty promises, insofar as agreed or insofar as the scope of the Product Liability Act is opened
In the event of a breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely, the liability of us, our legal representatives or vicarious agents is limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
In addition, claims for damages are excluded.
xtrose Media Studio assumes no liability to you or any third party for any special, intangible, incidental, indirect or consequential damages, aggravated or punitive damages of any kind and regardless of the causes, including loss and damage to the following points.
  • If a loss of use results in data loss, loss of reputation or loss of profit.
  • If based on a theory of liability, including breach of contract or breach of warranty, negligence or any other tort result.
  • If a different claim arises in connection with your use of the Software.

9. Dispute resolution

The European Commission provides a platform for online dispute resolution, which can be found in the link below. We are not obliged and unwilling to participate in a dispute resolution procedure before a consumer arbitration board.

9. Final provisions

If you are an entrepreneur, German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
Created with Trusted Shops. In cooperation with FÖHLISCH Lawyers.
Automatically translated. Valid is the German version.